Wētā Workshop - Covid Update

Home / Wētā Workshop - Covid Update

Wētā Workshop - Covid Update

Wētā Workshop - Wellington: Alert Level 2.

We're delighted to open our Wellington tour space and Wētā Cave to the public. We've added additional precautions and health and safety practices to make sure our spaces are ready and safe for you and our staff.

Our cancellation policy can be viewed here. We offer a full refund for any cancellations made up to 48 hours in advance of a customer’s visit. We also offer a full refund for cancellations that are made by Wētā Workshop due to Alert Level changes, which result in our tour space having to close.

What we are doing to help you feel safe:

  • Thorough cleaning and sanitisation of visitor spaces daily. We have increased our cleaning practices, including sanitising high touch surfaces in our facilities multiple times a day.
  • Our staff are fully aware of health and safety practices to ensure you a safe visit.
  • We are following all Government and Ministry of Health Guidelines to ensure your safety.
  • We are gathering details of all visitors and staff every day in the case that we need to assist with contact tracing.
  • Reduced pax to 10 people on tours in Level 2 to allow for social distancing. Our team may choose not to have physical contact with our visitors while on tour, this may include shaking hands, high fives and any handling of visitor's personal belongings (e.g cameras, phones).

What you can do to help us:

  • Following the Government Level 2 guidelines, and for the safety of yourself and others, it will be mandatory that all guests wear a mask when onsite.
  • We also require you to sign in on arrival on the NZ Covid Tracer App QR code on display.
  • Please keep a personal note of the transport used to reach Wētā Workshop, this is in case the information is required at a later date for contact tracing purposes.
  • If you are feeling unwell, please call Bookings (04-909-4035) to rearrange your tour. The tour can be re-arranged with no penalties incurred in the case of illness.
  • Please maintain your own good levels of personal hygiene and health.
  • If you have recently been in contact with anyone who has symptoms or may have contracted COVID-19, please do not attend the tour. Call Bookings (04-909-4035) to re-arrange.
  • By attending Wētā Workshop Tours, you are accepting that you and any close contacts are free of illness or symptoms.

Wētā Workshop Unleashed - Auckland: Alert Level 4.

Unfortunately, our doors are closed and we won't be running any tours under alert level 4.

Our creatures and crew are safe, fed and happy. If you have a tour booking, we will be in touch. In the meantime, stay safe. We will see you soon.